Delivery Policy

Local Delivery

Delivery service is only applicable to designated areas in Hong Kong Island, Kowloon, New Territories and some outlying islands in the Hong Kong Special Administrative Region.^

 

Customers can collect the goods at the selected Sun Sing Tea retail shop.

$50 will be charge for delivery for purchase (after discounted) below HK$500. Free local delivery service applies for any purchase (after discounted) over HK$500.

 

^ The local delivery service only covers the areas covered by SF Express. Delivery service is not available for any restricted areas and hotel rooms.

Local delivery will take approximately five working days from the order date, public holidays (such as Christmas, Chinese New Year, Easter and Mid-Autumn Festival, etc.) the delivery dates may be postponed accordingly. When tropical cyclone warning Signal No. 8 is hoisted or the black rainstorm warning is in effect, the delivery service time may be delayed without prior notice.

 

If the addressee fails to receive the ordered goods within the agreed date, the company reserves the right to charge an additional delivery charges.

 

Once an online shopping order is confirmed, changes and cancellations will not be accepted. If you have any quires, you can contact us via telephone (852) 6800 9889 or e-mail info@teagahter.com.

The company reserves the right of final decision.

 

Oversea Delivery

Overseas orders will be delivered by Speedpost of Hongkong Post (EMS), the delivery charge and time will depend on the delivery regions. The delivery regions and time may be changed due to special circumstances.